Privacy Policy

At SW1 Lodge, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

1. Information We Collect

We collect information directly from you when you make a booking, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, and payment information.

2. How We Use Your Information

We use your information to:

• Process your bookings and payments.
• Communicate with you regarding your stay.
• Send you promotional offers (if you have opted in).
• Improve our services and website experience.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information. Please contact us at info@sw1.co.za if you wish to exercise these rights.